Delivery / Substitution Policy

Refund & Policies.

We have a same day arrival claim policy, which means you have that same day after receiving your item to request a claim.

You're not eligible for a return, your item must be in the same condition that you received it, uneated and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a claim, you can contact us at support@berriesforyou.com

You can always contact us for any return question at info@berriesforyou.com

Flowers.

 In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.

For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.

If the floral container shown online is not available, a similar container will be used.

Specialty Gifts

• Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category